Information we collect
- Contact details such as name, email address, phone number, company name, and support messages.
- Usage data such as page visits, device information, browser details, and interaction logs.
- Campaign and conversation data needed to operate WhatsApp journeys, analytics, and customer follow-up workflows.
How we use information
- Provide, maintain, and improve the platform and public website.
- Respond to enquiries, demos, onboarding requests, and support questions.
- Generate reports, improve workflows, and send only the messages that your business has opted into sending.
Sharing and disclosure
- We do not sell personal data.
- We may share data with service providers that help us host, secure, deliver, or analyze the product.
- We may disclose data if required by law, to protect rights, or to address abuse and fraud.
Retention and security
- We retain data only as long as needed for the service, legal requirements, and legitimate business purposes.
- Access is limited to authorized personnel and protected through technical and organizational controls.
- Customers may request deletion or export of data where applicable by law and contract.
Your choices
- You may unsubscribe from marketing messages where applicable.
- You may request access, correction, deletion, or restriction of your personal data by contacting support.
- If you do not want cookies or analytics identifiers, you may adjust browser settings where technically possible.
Privacy and grievance contact
Labhaya AI Team
Email: labhaya.ai@gmail.com
Phone: 9448719280
Use this contact for privacy requests, corrections, deletions, grievances, and policy questions.